Frequently Asked Questions

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
We ship worldwide!
- Free shipping on orders over $125 USD.
- Import fees are not included in the shipping price.
- In-stock items ship out in 2–3 business days.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Yes! Orders can be canceled before they are shipped. Once shipped, we cannot guarantee cancellation.
We apologize for the inconvenience. Please contact us.
We apologize for the inconvenience and will offer a refund or credit depending on the issue.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds, as well as, a 15-day, no-questions-asked return policy for sealed products only. A return label will be provided.

Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made. Refunds typically take 3–5 business days to process once approved.
When an order does not include free shipping and when an order does, all shipping costs (including the return shipping) are handled by the customer.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.
If the issue is on our end(damaged, expired, missing, or wrong item), we’ll offer a refund or replacement for the affected product.
For major issues such as:
- Entire order missing
- Shipped to wrong address
- Duplicate charges
- Incorrect bundle
- Multiple products damaged or missing
Quality or safety issue We’ll refund the entire order, offer a replacement, and add credit to your account if desired

You can cancel manually through your account here: revivesups.com/a/account/login or contact us to cancel at least 2 weeks before your next charge.
Subscription cancellations must be made at least 2 weeks before the next renewal date.

No, discount codes cannot be combined with subscriptions. Subscriptions already include the best available pricing

Payments & Safety